{"id":903,"date":"2025-11-12T09:28:31","date_gmt":"2025-11-12T08:28:31","guid":{"rendered":"https:\/\/tykarpsgrottan.se\/faq\/"},"modified":"2026-01-29T13:38:50","modified_gmt":"2026-01-29T12:38:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/tykarpsgrottan.se\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1 style=\"text-align: center;\">FAQ<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-right:3%;--awb-padding-bottom:4%;--awb-padding-left:3%;--awb-padding-top-medium:0px;--awb-padding-right-medium:0px;--awb-padding-bottom-medium:0px;--awb-padding-left-medium:0px;--awb-padding-right-small:3%;--awb-padding-bottom-small:4%;--awb-padding-left-small:3%;--awb-bg-color:rgba(255,255,255,0.87);--awb-bg-color-hover:rgba(255,255,255,0.87);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:40px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-margin-bottom-medium:60px;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-margin-top-small:20px;\"><h2 style=\"text-align: center;\">About your visit<\/h2>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color4); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color4); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 18px;width: 18px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-color8);}.fusion-accordian  #accordian-1 .toggle-content{font-family:Arial, Helvetica, sans-serif;font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color4) !important;border-color: var(--awb-color4) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-925 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">What should I wear when visiting the mine?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-25T10:35:50+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-925\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-925\" href=\"#collapse-1-925\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What should I wear when visiting the mine?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-925\" aria-labelledby=\"faq_1-925\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>A warm jumper or fleece jacket and sturdy shoes. Hard-wearing clothing is recommended.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-917 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">What language are the tours conducted in?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:37:28+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-917\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-917\" href=\"#collapse-1-917\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What language are the tours conducted in?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-917\" aria-labelledby=\"faq_1-917\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Swedish and English.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-929 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">Is it possible to visit the mine with a wheelchair or walking frame?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-25T10:35:04+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-929\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-929\" href=\"#collapse-1-929\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is it possible to visit the mine with a wheelchair or walking frame?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-929\" aria-labelledby=\"faq_1-929\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. The mine and its entrance are not wheelchair accessible.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-913 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">How long does a guided tour last?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:36:50+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-913\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-913\" href=\"#collapse-1-913\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How long does a guided tour last?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-913\" aria-labelledby=\"faq_1-913\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The tour takes approximately 35\u201345 minutes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-921 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">How cold is it in the mine?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-25T10:36:25+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-921\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-921\" href=\"#collapse-1-921\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How cold is it in the mine?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-921\" aria-labelledby=\"faq_1-921\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The temperature is +8\u00b0C all year round.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-949 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">Do you serve hot food in the caf\u00e9?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:40:29+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-949\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-949\" href=\"#collapse-1-949\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you serve hot food in the caf\u00e9?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-949\" aria-labelledby=\"faq_1-949\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>During high season, the caf\u00e9 offers light hot lunch options. The caf\u00e9 also serves coffee, pastries, soft drinks and ice cream.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-933 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">Do companions need to pay an entrance fee?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:39:05+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-933\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-933\" href=\"#collapse-1-933\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do companions need to pay an entrance fee?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-933\" aria-labelledby=\"faq_1-933\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Upon presentation of a valid companion certificate, companions are granted free admission to guided tours. This does not apply to other events or activities. When booking tickets online, select \u201cChildren 0\u20133 years\u201d for free admission. A service fee of SEK 10 always applies. Companion certificates may be checked on site.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-904 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">Can you visit the mine on your own?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-25T10:37:04+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-904\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-904\" href=\"#collapse-1-904\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can you visit the mine on your own?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-904\" aria-labelledby=\"faq_1-904\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. As the mine covers 20,000 square metres, it can only be visited as part of a guided tour.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-908 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">Can tickets be booked or purchased in advance?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:35:54+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-908\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-908\" href=\"#collapse-1-908\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can tickets be booked or purchased in advance?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-908\" aria-labelledby=\"faq_1-908\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, tickets for guided tours, activities, special events and themed tours can be purchased via the website. <a href=\"https:\/\/nortic.se\/dagny\/organizer\/1705\" target=\"_blank\" rel=\"noopener\">BOOK TICKETS HERE!<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-945 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">Can I pay by card or cash?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:40:07+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-945\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-945\" href=\"#collapse-1-945\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I pay by card or cash?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-945\" aria-labelledby=\"faq_1-945\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Payment by card or cash is accepted. Swish is not accepted.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-941 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">Can I bring a pram into the mine?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-25T10:33:40+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-941\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-941\" href=\"#collapse-1-941\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I bring a pram into the mine?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-941\" aria-labelledby=\"faq_1-941\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. For safety reasons, prams are not allowed in the mine.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-937 about-your-visit \"><span class=\"entry-title rich-snippet-hidden\">Are dogs allowed in the mine?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-25T10:34:19+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-937\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-937\" href=\"#collapse-1-937\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are dogs allowed in the mine?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-937\" aria-labelledby=\"faq_1-937\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. Dogs are not permitted inside the mine, but are welcome outdoors if kept on a lead. They are not allowed indoors.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-right:3%;--awb-padding-bottom:4%;--awb-padding-left:3%;--awb-padding-top-medium:0px;--awb-padding-right-medium:0px;--awb-padding-bottom-medium:0px;--awb-padding-left-medium:0px;--awb-padding-right-small:3%;--awb-padding-bottom-small:4%;--awb-padding-left-small:3%;--awb-bg-color:rgba(255,255,255,0.87);--awb-bg-color-hover:rgba(255,255,255,0.87);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:40px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-margin-bottom-medium:60px;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\" style=\"--awb-margin-top-small:20px;\"><h2 style=\"text-align: center;\">Refunds and cancelled activities<\/h2>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-2 .fusion-panel { border-color:var(--awb-color4); }.fusion-faqs-wrapper #accordian-2 .fusion-panel:hover{ border-color: var(--awb-color4); }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 18px;width: 18px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-2 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){color:var(--awb-color8);}.fusion-accordian  #accordian-2 .toggle-content{font-family:Arial, Helvetica, sans-serif;font-style:normal;font-weight:400;}.fusion-accordian #accordian-2 .fa-fusion-box { background-color: var(--awb-color4) !important;border-color: var(--awb-color4) !important;}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-2 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-2\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-962 refunds-and-cancelled-activities \"><span class=\"entry-title rich-snippet-hidden\">The activity I have tickets for has been cancelled \u2013 what should I do?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:41:54+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-962\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-962\" href=\"#collapse-2-962\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">The activity I have tickets for has been cancelled \u2013 what should I do?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-962\" aria-labelledby=\"faq_2-962\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Please contact Tykarpsgrottan at +46 (0)451 350 87 or info@tykarpsgrottan.net.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-958 refunds-and-cancelled-activities \"><span class=\"entry-title rich-snippet-hidden\">Can I reschedule my tickets to another activity or date?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:41:34+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-958\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-958\" href=\"#collapse-2-958\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I reschedule my tickets to another activity or date?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-958\" aria-labelledby=\"faq_2-958\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Please contact Tykarpsgrottan at +46 (0)451 350 87 or info@tykarpsgrottan.net.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-953 refunds-and-cancelled-activities \"><span class=\"entry-title rich-snippet-hidden\">Can I cancel my purchase and get a refund?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:41:11+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-953\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-953\" href=\"#collapse-2-953\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I cancel my purchase and get a refund?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-953\" aria-labelledby=\"faq_2-953\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The right of withdrawal under the Distance Selling Act does not apply to ticket purchases. Once the purchase has been completed, it is binding.<\/p>\n<p>If you have purchased cancellation insurance, a refund may be possible provided the cancellation meets the insurance terms. Please note that the insurance company requires documentation supporting the reason for cancellation. Contact Nortic.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-right:3%;--awb-padding-bottom:4%;--awb-padding-left:3%;--awb-padding-top-medium:0px;--awb-padding-right-medium:0px;--awb-padding-bottom-medium:0px;--awb-padding-left-medium:0px;--awb-padding-right-small:3%;--awb-padding-bottom-small:4%;--awb-padding-left-small:3%;--awb-bg-color:rgba(255,255,255,0.87);--awb-bg-color-hover:rgba(255,255,255,0.87);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:40px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-margin-bottom-medium:60px;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\" style=\"--awb-margin-top-small:20px;\"><h2 style=\"text-align: center;\">Accommodation<\/h2>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-3 .fusion-panel { border-color:var(--awb-color4); }.fusion-faqs-wrapper #accordian-3 .fusion-panel:hover{ border-color: var(--awb-color4); }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 18px;width: 18px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-3 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){color:var(--awb-color8);}.fusion-accordian  #accordian-3 .toggle-content{font-family:Arial, Helvetica, sans-serif;font-style:normal;font-weight:400;}.fusion-accordian #accordian-3 .fa-fusion-box { background-color: var(--awb-color4) !important;border-color: var(--awb-color4) !important;}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-3 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-3\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-966 accommodation \"><span class=\"entry-title rich-snippet-hidden\">Can I stay overnight at Tykarpsgrottan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/tykarpsgrottan.se\/en\/author\/regemedia\/\" title=\"Posts by Tykarpsgrottan\" rel=\"author\">Tykarpsgrottan<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-21T11:42:23+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_3-966\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-966\" href=\"#collapse-3-966\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I stay overnight at Tykarpsgrottan?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-966\" aria-labelledby=\"faq_3-966\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, we offer two cabins for overnight stays, as well as pitches for caravans and motorhomes.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1298,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"FAQ Tykarpsgrottan | Clothing, Dogs & Accessibility","_seopress_titles_desc":"Find answers to common questions about visiting Tykarpsgrottan. Learn about clothing requirements, accessibility, pets, and ticket booking.","_seopress_robots_index":"","footnotes":""},"class_list":["post-903","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/pages\/903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/comments?post=903"}],"version-history":[{"count":3,"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/pages\/903\/revisions"}],"predecessor-version":[{"id":1311,"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/pages\/903\/revisions\/1311"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/media\/1298"}],"wp:attachment":[{"href":"https:\/\/tykarpsgrottan.se\/en\/wp-json\/wp\/v2\/media?parent=903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}